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Day 102: Mr. Kraemer

Poor guy - we made Daniel take a picture with my friend Amy.

Poor guy – we made Daniel take a picture with my friend Amy.

All too often we only reach out to restaurants, hotels and other service oriented businesses when we are disappointed with the experience. But today’s letter is all about letting a local business know that their employee was phenomenal. If you go to Cafe Dupont for dinner, I highly recommend requesting Daniel as your waiter.

Bon appetit!

Day 102 Silvan

Mr. Kraemer,

What a wonderful experience we had at Cafe Dupont on April 5th. Our server, Daniel, was excellent – his ability to be knowledgeable while balancing professionalism and wit made it most enjoyable. I wanted you to know but please also share my compliments with Daniel and his supervisor.

Best regards,
Reed Sandridge

Day 90: Brian Chesky, Airbnb

airbnbHappy April Fools Day! Be careful out there today.

Some companies have completely changed their industry. They disrupt the status quo and wreak havoc on traditional businesses in their industry. Companies like Apple, Uber, Coursera and Airbnb all have redefined how we think about the products and services they offer.

Today I’m writing Airbnb CEO Brian Chesky who, along with his co-founder Joe Gebbia, created Airbnb – a website that allows travelers to rent private residences. It’s brilliant and I’ve used it a couple times with excellent results. It competes with the traditional hotel model in a way that changes how we look at lodging.

I just finished reading my friend Amy Wilkinson’s first book, The Creator’s Code. It’s the culmination of five years of research and over 200 interviews to figure out what the secret sauce is that successful entrepreneurs possess. Airbnb is one of her case studies. She tells about how Chesky and Gebbia “found the gap” – in other words, they found an unmet need in the travel world and fulfilled it.

The book is full of inspiring stories (shameless plug) and I became very interested in how creative the Airbnb guys were. I started researching them and discovered that they had a campaign called One Less Stranger where they gave 100,000 people in the Airbnb community $10 each so that they could do something creative with it to make the world smaller, “one less stranger at a time”. Well, I couldn’t help but see the similarity to my Year of Giving.

 

So I decided to drop Brian a note. He and Gebbia were creative and took calculated risks in creating Airbnb – who knows, they might just consider my idea…or appoint me the One Less Stranger campaign ambassador!

Day 90

 

Dear Brian,

Congratulations on the #OneLessStranger campaign – I’m a big fan. I feel like I might have even somehow been part of the inspiration for the it. You see five years ago I gave away $10 every day to a stranger while I was unemployed – I called it the YearOfGiving. It was amazing, and I created an entirely new community – so you’re right, it definitely is a way to bring us closer together as a society.

Day 90-2This idea of doing something every day for a year has kinda taken over my life. This year I have embarked on a journey called the YearOfLetters where I write a handwritten letter to someone every day for a year. You’re day 90!

We should talk about next year – I’ve made a commitment to sleep in a different place every night for a year. We could call it YearOfAirbnb. I’ve also thought of doing a YearOfCouchSurfing but that sounds way less comfortable – and I guess it would make more sense to partner with that other company if I went that route. Anyway, what do you think?

Your fan and customer,
Reed

Day 83: Mr. Landrum, Ray’s The Steaks

I don’t think this letter needs a lot of intro – go ahead and dig in. The only thing that might be helpful is to know that Mr. Landrum, whose first name is Michael not Ray, has a bunch of restaurants in the DC area that all have the name Ray in them.

Happy reading!

Day 83

Dear Mr. Landrum,

My brother and sister-in-law had their second child on Wednesday, March 18th – little baby Mackenzie. She weighed 6lbs 15ozs. And both Mom and Mackenzie are doing well – not that you asked but so many people ask those two questions I thought I’d go ahead and get them out of the way.

Anyway, my sister-in-law was really craving mashed potatoes as she recovered from her C-section and I went out with my brother Ryan to pick up some of your delicious streaks and mashed potatoes from Retro Rays only to find that it no longer existed. I love your food, but with all respect it seems like the locations are always changing in some respect I never know which Ray’s is open and what they are selling.

Just a little embossed return address...that's all.

Just a little embossed return address…that’s all.

I suggested to Ryan that we could just get the order next door from Ray’s The Steaks but Ryan told me Ray’s The Steaks doesn’t offer take-out. Now, I’m a bit stubborn (and long-winded as I guess you have discovered) and insisted on going in anyway and asking. And so it is – I learned that Retro Rays doesn’t exist anymore and Ray’s The Steaks indeed doesn’t offer take-out.

The maître d’ suggested we try Ray’s: To The Third but almost immediately acknowledged that they don’t sell steaks and more importantly that specific evening – they also don’t sell mashed potatoes. We knew that because we actually went there first! Then without missing a beat he said, “Don’t worry. I’ll get you some mashed potatoes.” Two minutes later we had a large container of piping hot mashed potatoes in our hands. He wouldn’t accept our money – just smiled and said to Ryan, “Congratulations on your daughter…enjoy.”

Thanks for saving the night.

Reed Sandridge

 

P.S. In case you’re curious about the steaks, I ended up getting some filet mignons from Trader Joe’s and cooked them on the grill. They were very good – but not as good as yours!

Day 59: Ms. Charlotte

charlotte-2On August 19th of 2010 I met 93-year-old Charlotte as she sat on a bench with her sister enjoying the parade of sailboats gliding through Annapolis’ gentle harbor. It was Day 248 of my Year of Giving and I was looking for someone to give my daily $10 t0. Sitting next to her sister Jewell, the New Olreans resident had been in the Baltimore-Washington area for less than 8 hours – having just arrived that morning.

Ms. Charlotte is full of life and has an inviting smile that makes anyone feel welcome. It wasn’t long before I was sitting next to her captivated by the stories of her 10 children and the travels she’s made around the world. My favorite story perhaps though was about her late husband. They went on their first date on a Saturday evening during the final years of Roosevelt’s New Deal programs. On that date he asked her out for the remaining 51 Saturdays that year. Smart guy.

I visited with Ms. Charlotte in 2011. I was in New Orleans for business and wrote to her to see if she might want to get together. It wasn’t easy to schedule. She had plans to go to a baseball game on Monday night with one of her sons and Wednesdays were reserved for bridge – so we ended up meeting Tuesday evening. I picked her up and took her to a local restaurant that had fresh seafood and all the typical cajun delicacies.

Of all 365 people I met during my Year of Giving, Ms. Charlotte was one of my favorites and I wanted to send her a note today to wish her happiness on her 98th birthday.

Day59

Dear Ms. Charlotte,

Happy 98th birthday! I met you in the summer of 2010 when you were visiting your sister Jewell in Annapolis. I was unemployed and had made a commitment to give $10 to someone every day for a year. I met you and gave you my $10 on Day 248. I remember the day very well – you were wearing an elegant white outfit accented with a floral scarf.

I later enjoyed visiting with you when I was in New Orleans in 2011 and taking you to dinner. Your passion for life is contagious and I cherish the fact that our lives crossed paths.

charlotteI hope that your health is well and that you are still getting together with your bridge group on Wednesdays.

Have a wonderful birthday.

Warm wishes from Washington, DC.
Reed Sandridge

 

Day 50: Anthony


Today is a special day – five years ago today I met today’s recipient. He was sleeping on the streets, selling the Street Sense newspaper to make enough money to survive. That was then. Now Anthony has his own efficiency apartment, works to pay his bills and cheers on the Steelers during football season.

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Some of you that follow my other blogs know Anthony already, but if you don’t you can read about the day I met him here or the day he found housing here or a recent national television news story on him that ran in January.

I’m supposed to meet up with him today but that might not happen as today is supposed to be the coldest day we’ve had this year. We might just enjoy a phone call today and postpone our lunch today until next week.

Day 50-4

Dear Anthony,

Today marks five years since you and I met on the snow-covered corner of 19th and M. I remember the day very well – Day 67 of my Year of Giving. You’ve come a long way since that day – I’m very proud of you getting off the streets and into housing and working hard to pay your rent so that you can keep your apartment.

Your friendship means a lot to me and I don’t take it for granted. It’s been a great five years and I’m looking forward to the next five and many more after that.

I love you Brother,
Reed